Email: sales@cotswold-printers.com

Tel: 01684.276178

Fax: 01684.297083

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Windows 7 - Known Printer Problems

Background To Some Problems

HP has decided to issue only a basic driver for Windows 7 for many of the older printers.  This means they will print straight forward prints, but may not have some of the additional features you need (e.g. duplexing).  You can try to install the equivalent XP drivers in XP compatibility mode or Vista drivers in Vista compatibility mode.

 

We will assemble a list of known problems & post them here as we find them.

 

HP LJ2840 & Various Other Colour Lasers.

Many of these will only print mono with W7 basic driver. Some other advanced functions will also not work.  The solution is to use the XP or Vista drivers in compatibility mode.

 

How To Install Drivers In Compatibility Mode

Locate the driver installation file. Right Click the driver installation file and select Properties/Compatibility Tab. Select the appropriate options from the list in the following image.

Click Apply/OK, then Right Click the file and select the Run As Administrator option to install.

 

 

 

 

 

 

 

 

 

 


 

Cotswold Printers, Unit 5E Ashchurch Industrial Estate, Tewkesbury, Gloucestershire GL20 8NB
Email: sales@cotswold-printers.com Tel: 01684.276178  Fax: 01684.297083

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